All systems are operational
Scheduled Maintenance
Frankfurt - Planned Maintenance

Our Network team will be carrying out maintenance to upgrade the top of rack switches in our Frankfurt datacentre.

During the maintenance the servers will lose and regain connectivity to the network in a staggered manner based on the rack which we will be working on during the maintenance window. The work is scheduled over two maintenance windows, please see the details below:


--Part 1--

Date of Maintenance: 2018-08-22

Time of Maintenance: 20:00 - 23:59 CEST (18:00-21:59 UTC)

Location of Maintenance: Frankfurt, Germany

Reason for Maintenance: Upgrade top of rack switches to support more bandwidth and bursty traffic. The existing top of rack switches will be replaced with new ones.

Expected Impact: There will be momentary loss of network connectivity to servers in Frankfurt whilst the maintenance is being carried out. The network team will be replacing one switch at a time, therefore the network connectivity to different servers will be impacted at different times during the window.


--Part 2--

Date of Maintenance: 2018-08-23

Time of Maintenance: 20:00 - 23:59 CEST (18:00-21:59 UTC)

Location of Maintenance: Frankfurt, Germany

Reason for Maintenance: Upgrade top of rack switches to support more bandwidth and bursty traffic. The existing top of rack switches will be replaced with new ones.

Expected Impact: There will be momentary loss of network connectivity to servers in Frankfurt whilst the maintenance is being carried out. The network team will be replacing one switch at a time, therefore the network connectivity to different servers will be impacted at different times during the window.


If you have any questions or concerns, please contact support@vps.net

Past Incidents

11th June 2018

Live Chat Planned Maintenance, scheduled 2 months ago

Date: Monday, 11/JUN/2018
Start time: 17:00 MDT
End time: 17:30 MDT
Duration: 30 minutes
Event Type: Planned Maintenance


Description:
In order to provide the best experience via our Live Chat functionality, during this 30-minute maintenance window we will be applying application and security updates to our Live Chat platform. Please be aware that Live Chat will be inoperable during this window. If you need to contact us, please do so via email ticket to support@vps.net. We will update you once the maintenance has been completed and our Live Chat platform is optimal. Thank you for patience.

7th June 2018

No incidents reported

6th June 2018

No incidents reported

5th June 2018

No incidents reported

4th June 2018

No incidents reported

3rd June 2018

No incidents reported

2nd June 2018

No incidents reported

1st June 2018

No incidents reported