All systems are operational
Scheduled Maintenance
Power Maintenance - Atlanta (ATL-A)

Title: Power Maintenance - Atlanta (ATL-A)
Start time: Monday the 20th of May at 22:00 UTC
End time: Tuesday the 21st of May at 10:00 UTC
Duration: 12 hours

Please be advised, maintenance will be taking place in the Atlanta DC (ATL-A cloud). During the maintenance window, a single power distribution unit will be powered down in each server cabinet. All hardware is dual fed with redundant power supplies cabled to diverse (A&B) feeds, so no impact is expected. However, there is risk during any power maintenance.

Thank you for your patience and understanding. If you have any questions or concerns, please contact our support team.

Past Incidents

26th March 2018

No incidents reported

25th March 2018

No incidents reported

24th March 2018

No incidents reported

23rd March 2018

EMERGENCY MAINTENANCE: fcr03.wdc01 Frontend customer router line card reset, scheduled 6 years ago

Start Date: Friday 23-Mar-2018 04:00 UTC End Date: Friday 23-Mar-2018 06:00 UTC Duration: 2 hours Event Type: Planned Event

================================================================= / Event Description / Network Engineers have identified a hardware issue on a frontend customer router (FCR), fcr03.wdc01, which provides public connectivity for your server(s). To prevent an unplanned outage resulting in significant downtime, Engineers will be reseating the line card during a EMERGENCY maintenance window at the time referenced above.

During this maintenance, traffic will be shifted to the redundant device, in order to prevent impact to customer traffic. Some customers may notice a brief period of loss to packets-in-flight as the shift occurs.

Private connectivity will NOT be affected by this maintenance (iSCSI, DNS, NAS, etc). While the maintenance window is set for 2 hours, we expect no downtime.

Again, NO downtime is expected on the private network.

If you have any problems after this time frame with regard to connectivity, or if you have any questions regarding the maintenance at any point, please open a ticket in the customer portal.

22nd March 2018

No incidents reported

21st March 2018

No incidents reported

20th March 2018

Atlanta G - Network Outage

Atlanta G Network outage

Date: Tuesday, March 20, 2018

Start time: 12:20 PM EST

Update: The network issues has been resolved. All VM's are now accessible. Update: Wednesday, March 21,2018 Start time: 4:37 PM EST We have received another report of network issues in our Atl-G Data Center. Our Network team is currently investigating the issue. We will provide an update here once we have more information.

Update: The network connection has been re-established and we are rebooting each VPS to ensure a proper connection.

We have received a report of network connection issues in Atlanta, this is currently being investigated by our network team.

If you have any questions or concerns, please contact support@VPS.NET