Past Incidents

Servers were rebooted unexpectedly in the following cloud server locations during maintenance:

Seattle

Dallas

San Jose

Singapore

Washington DC

All servers should be back online shortly.

Start date: 17/09/2017 10:26 GMT

End date: 17/09/2017 11:04 GMT

If you have any questions or concerns, please contact support@VPS.NET

UPDATE!! This maintenance has been moved forward by 24 hours due to hardware issues on the existing cloud infrastructure.

Date: Saturday, September 14th 2019 Start time: 00:00 UTC End time: 02:00 UTC
Expected Downtime: 2 hours Event Type: Planned Maintenance Event Description:

The VPS.NET Infrastructure team will be migrating servers in the LON-I Cloud to new hardware. No action will be needed by clients as our teams will gracefully power down each cloud server and power them back up when the move is completed.

If you have any questions or concerns, please contact support@VPS.NET

Date Notice Sent: 2019-09-11

Date of Maintenance: 2019-09-12

Time of Maintenance: 09:00AM – 10:00AM MDT (03:00 – 04:00 UTC)

Location of Maintenance: IBM’s Singapore, Sao Paolo, San Jose, and Washington DC data centers

Reason for Maintenance: IBM/SoftLayer needs to perform a subnet migration in order to deprecate a now-outdated service

Expected Impact: For most IP addresses, there will be less than 60 seconds of downtime. The migration window is 1-5 minutes, and no IP addresses should experience reachability issues any longer than this.

If you have any questions or concerns, please contact support@VPS.NET