Some systems are experiencing issues

Past Incidents

10th October 2021

Cloud Servers Emergency Maintenance - Backup Servers & VPS cloud F

Title: Emergency Maintenance - Shared Hosting Services, Backup Servers & VPS cloud F

Start time: 11:00AM MDT 10/10/21

End time: 13:00PM MDT 10/10/21

Duration: 2 Hours

Please be advised, emergency maintenance is taking place on server Shared Hosting Services , Backup Servers & VPS cloud F. During the maintenance window, any services hosted on Shared Hosting Services, Backup Servers or VPS cloud F will be unavailable.

Thank you for your patience and understanding. If you have any questions or concerns, please contact our support team.

9th October 2021

Cloud Servers SLC-F Unavailable

Title: SLC-F cloud Unavailable

Date: 09/10/2021

Starting Time: 20:20 BST

We are experiencing issues in SLC-F location. Technical teams have been engaged to resolve this as soon as possible and we apologise for any inconvenience which you may be experiencing.

UPDATE - 22:11 BST Our technical teams have identified the issue and are working to resolve the problem as quickly as possible. Thank you for your patience.

UPDATE - 23:27 BST Our technical team continuing working to resolve the problem. Thank you for your patience and understanding.

UPDATE - 03:00 BST Our technical teams have completed the investigation and all services are resumed to fully operational. We are monitoring the state, Oct, 20:22BST. We apologize for any inconvenience this may have caused.

UPDATE - 04:30 BST The issue has been resolved.

Control Panel Control Panel Access

Title Control Panel Access
Date Saturday 09/10/2021 Start time 16:40 GMT

We are currently experiencing inaccessibility with our control.vps.net control panel whereby customers cannot access the service. Technical teams have been engaged to resolve this as soon as possible and we apologise for any inconvenience which you may be experiencing.

Should you need to reach us then please make contact via our live chat system or call us on: +44 (0) 3300 882 672

End Time 17:50 GMT Update: Our team has resolved this issue and all services have returned to normal. If you need any further assistance then please open a ticket with our service desk

8th October 2021

No incidents reported

7th October 2021

No incidents reported

6th October 2021

No incidents reported

5th October 2021

No incidents reported

4th October 2021

No incidents reported

3rd October 2021

No incidents reported