All systems are operational
Scheduled Maintenance
Power Maintenance - Atlanta (ATL-A)

Title: Power Maintenance - Atlanta (ATL-A)
Start time: Monday the 20th of May at 22:00 UTC
End time: Tuesday the 21st of May at 10:00 UTC
Duration: 12 hours

Please be advised, maintenance will be taking place in the Atlanta DC (ATL-A cloud). During the maintenance window, a single power distribution unit will be powered down in each server cabinet. All hardware is dual fed with redundant power supplies cabled to diverse (A&B) feeds, so no impact is expected. However, there is risk during any power maintenance.

Thank you for your patience and understanding. If you have any questions or concerns, please contact our support team.

Past Incidents

13th September 2022

Cloud+ Scheduled Maintenance, scheduled 1 year ago

Start time: Tuesday, 13th September 2022

End time: Tuesday, 13th September 2022

Duration: 3 hours

Event Type: Scheduled Maintenance - London

Planned start time: 04:00 BST - 13/09/22

Expected end time: 07:00 BST- 13/09/22

On the 13th of September 2022 from 04:00 BST until 07:00 BST, as part of the ongoing efforts on improving the quality of our user experience, we will be undertaking routine upgrades to the latest stable release and security updates.

Several precautions are currently in place to ensure that the maintenance happens as seamlessly as possible. This work is not expected to be service-affecting.

As always, if you have any questions about this scheduled maintenance or anything else related to your account, please contact our support team at your earliest convenience. We are available 24 hours a day, 365 days a year to answer any questions you may have.

12th September 2022

No incidents reported

11th September 2022

No incidents reported

10th September 2022

No incidents reported

9th September 2022

No incidents reported

8th September 2022

No incidents reported

7th September 2022

Live Chat Chat & Phone system unavailable

Title Chat/Phone system unavailable
Date Wednesday 07 Sep 2022 Start time 01:30 MDT

Our phone and chat system is currently unavailable. Technical teams have been engaged and are investigating to get the system back up as soon as possible.

Should you require any assistance, please raise a ticket at https://www.vps.net/support/

  • Update @ 02:55 MDT - Our technical teams have applied a fix to the chat and calls system. We continue to monitor the situation. Thank you for your patience.