Past Incidents

Start time: Thursday, Oct 6th, 9 p.m UTC, 2022 and Wednesday Oct 12th 9 p.m, 2022

End time: Friday, Oct 7th, 5-00 a.m UTC, 2022, and Oct 13th Thursday 5 a.m 2022

Duration: 8 hours

Event Type: Planned Maintenance - London-Q (LON-Q)

Planned start time: 21:00 UTC - 6/10/22, and 12/10/22

Expected end time: 5:00 UTC - 7/10/22, and 13/10/22

On the 6th of October, 2022 from 21:00 UTC until 5:00 Oct 7th and from Oct 12th 21-00 to Oct 13th 5-00 UTC, as part of the ongoing efforts on improving the quality of our user experience, hosting Infrastructure team will be upgrading backend virtualization software.

All customers are informed about this maintenance regarding interruption of their services.

As always, if you have any questions about this scheduled maintenance or anything else related to your account, please contact our support team at your earliest convenience. We are available 24 hours a day, 365 days a year to answer any questions you may have.

Title Amsterdam AMS-Cloud Date Wednesday 05 October 2022
Start time 10:26 BST

We are currently experiencing an incident that is impacting our AMS-A-Cloud services. Our Technical teams have been engaged and are investigating as a priority.

Resolved A fix has been implemented and all the services have been restored. We apologise for any inconvenience this may have caused.

Start time: Monday, Oct 3rd, 5:45am BST, 2022 End time: Friday, Oct 7th, 06:15am BST, 2022 Duration: 30 Minutes
Event Type: Planned Maintenance - Cloud+ VPS.NET
Planned start time: 05:45 BST - 03/10/22
Expected end time: 06:15 BST - 03/10/22

On the 3rd of October, 2022 from 05.45 BST until 06:15 BST, as part of the ongoing efforts to improve the quality of our user experience, the hosting Infrastructure team will be performing essential platform maintenance. Impact is expected to be minimal: for no more than 5 seconds there will be a brief lapse of network connectivity, whilst the maintenance activities complete. All customers are informed about this maintenance regarding this minor interruption to their service. As always, if you have any questions about this scheduled maintenance or anything else related to your account, please contact our support team at your earliest convenience. We are available 24 hours a day, 365 days a year to answer any questions you may have.