All systems are operational

Past Incidents

23rd March 2023

Planned network maintenance, scheduled 1 year ago

***Start Date - Thu 23 Mar 05:30 (UTC)

***End date - 09:00 (UTC)

***Scope of work: Replacing one of the exit switches in LON2 (DC5) with a newer model.

***Impact: We do not anticipate any disruption of service during this maintenance work, as we will redirect all traffic through the alternate exit switch. Nevertheless, please note that for the duration of the maintenance window, we will be dependent on a single exit switch and will not have redundancy.

18th March 2023

Cloud Servers Tokyo-A Unavailable

Title Tokyo-A Unavailable
Date 18-Mar-2023 Start time 06:57 GMT End time 15:54 GMT

We are currently experiencing an incident that is impacting our Tokyo-A cloud. Our Technical teams have been engaged and are investigating as a priority.

UPDATE: This incident has been resolved. 

17th March 2023

Cloud Servers Unavailable NYC SSD-B

Title NYC SSD-B Unavailable
Date 17.03.2023
Start time 15:23 GMT End time 18:20 GMT

We are currently experiencing an incident that is impacting our NYC SSD-B cloud. Our Technical teams have been engaged and are investigating as a priority.

UPDATE - The NYC SSD-B is currently operational. We’ll continue to investigate the root cause and monitor until the status is confirmed as resolved.

UPDATE - This incident has been resolved. 

16th March 2023

No incidents reported

15th March 2023

No incidents reported

14th March 2023

No incidents reported

13th March 2023

No incidents reported

12th March 2023

No incidents reported