11th January 2018

Planned Network Maintenance - Paris, scheduled 4 months ago

Start time: 00:00 CET, 13 JAN 18

End time: 07:00 CET, 13 JAN 18

Expected Outage/Downtime: 45-60 minutes

Event Details:

The purpose of this work is to apply and activate software module upgrades on code running on the edge routers per the manufacturer's recommendations.

During this maintenance window, you may experience up to two brief interruptions in service while we complete the maintenance activities. However, due to the complexity of the work, your downtime may be longer. Clients may also see some re-convergence during the maintenance window. Clients may experience latency and packet loss intermittently throughout the window.

Over the days following this initial upgrade, we will be upgrading code on redundant upstream routers. Services in or transiting the greater Paris metro area may experience high latency, re-convergence and/or sub-optimal routing which may vary during this window.