For at least a two-hour period during this window, agents will be unavailable via phone as phone routing changes cut over to the new system with additional time allocated for testing/troubleshooting. For support needs, normal chat and ticket options will be available through the control panel.
Phone Maintenance has now underway. We will provide an update after the maintenance has been completed.
**This has finished and the phone system is back online. If you have any other questions or concerns please submit a ticket.