We are currently experiencing intermittent network issues in our providence office. This is affecting calls and chats with our billing or support teams. We are actively working on resolving this. If you have any other questions or concerns please contact us through your console.100tb.com account or submit a ticket to support@100tb.com.
--Update--
Thank you for your patience. The network issue has been resolved. If you have any issues contacting us by phone or chat please submit a ticket.