Past Incidents

Start Date: Friday, 25-May-2018 08:00 UTC
End Date: Friday, 25-May-2018 17:00 UTC
Duration: 9 hours
Event Type: Planned Event
Event Description:

VPS.net would like to inform you of maintenance and operational testing to the power infrastructure system in our London (DC5) datacenter on Friday, 25th May 2018 from 08:00 to 17:00 UTC. The work to be completed should be non-impacting with the redundant systems on site. The work will be carried out by specialist contractors under strict supervision of our datacenter team. Please keep in mind that services are considered 'at risk' during this inspection and maintenance period.

Start Date: May 20, 2018 07:00AM EDT
End Date: May 20, 2018 02:00PM EDT
Duration: 7 hours
Event Type: Planned Maintenance
Event Description:

VPS.net strives to provide the highest quality of service to its clients. During this maintenance window all virtual machines in our Montreal-A location will be physically moved within our Montreal facility. All VMs will be gracefully powered off at 7am EDT and the migration will begin once all VMs are offline. All VMs will remain offline while the migration is processed. The window for this physical move is 7 hours, but we will make sure all VMs are powered on as soon as they are moved. We apologize for any inconvenience this maintenance may cause. If you have questions or concerns, please make sure to contact our support team through ticket via your account or by email to support@vps.net. Thank you in advance for your patience while we attempt to enhance your hosting experience in Montreal.

Update @3:30PM EDT

We're currently still working to bring all servers back online as soon as possible. We apologize for the unexpected delay.

Update @4:30PM EDT

70% of all Montreal servers should now be back online. We expect to have the the remaining servers online shortly.