Some systems are experiencing issues

Past Incidents

9th November 2020

Scheduled maintenance in SEA-B cloud.

We are starting the scheduled maintenance in SEA-B cloud.

09:15AM GMT - 108 VMs will be powered off.

Cloud Servers Scheduled maintenance in PHX-A.

We are starting the scheduled maintenance in PHX-A.

09:15AM GMT - 143 VMs will be powered off.

11:45AM GMT - The maintenance in PHX-A has been completed.

Sheduled maintenance is taking place at the in SLC-K cloud.

7:50AM - We are starting the scheduled maintenance in SLC-K. 90 VMs will be powered off. 9:15AM - The maintenance in SLC-K has been completed. All VMs have been started.

Sheduled maintenance is taking place at the DAL-B cloud.

We're in a process of scheduled maintenance in the DAL-B location. Your VPS will be unavailable for a short period of time.

7:50AM GMT - 4 hypervisors have been updated. 1 more in line.

09:00AM GMT - Upgrade in DAL-B has been finished.

8th November 2020

No incidents reported

7th November 2020

No incidents reported

6th November 2020

No incidents reported

5th November 2020

Cloud Servers SAN issue in PAR-A location (fixed).

There was an issue in PAR-A location (22:22 GMT to 23:02 GMT). (23:22-00:02 Paris time). The datacenter engineers have fixed this issue.

4th November 2020

No incidents reported

3rd November 2020

Cloud Servers Emergency maintenance PAR-A cloud

Please be advised that emergency maintenance is taking place at the Paris Datacenter in the early hours of tomorrow morning. Customers with services in this datacentre have been directly notified.

Date: 04 November 2020

Start time: 00:01 GMT

End time: 06:00 GMT

Impact: VPS and Cloud Servers will experience downtime of approximately 60 minutes during the maintenance window

If you have questions regarding this emergency maintenance please contact our support team.

Thank you for your cooperation and understanding.

2nd November 2020

Cloud Servers Scheduled maintenance in ATL-G, NYC-C and SLC-K

We're in a process of scheduled maintenance in the ATL-G, NYC-C and SLC-K locations. Your VPS will be unavailable for a short period of time.

Update 8am GMT:

ATL-G maintenance completed

Update 12:18pm GMT

NYC-C maintenance completed

Update 2:15pm GMT

SLC-K maintenance completed

Cloud Servers PAR-A unavailable due to Network issue

Start Date: 7.07 PM GMT End Date: 5.29 AM GMT Event Description: PAR-A unavailable due to Network issue

Technical teams have identified the issue and are applying a workaround to restore service.

UPDATE: As of 5:35AM a workaround has been implemented and affected services have been restored.

An emergency maintenance window will be arranged in due course to apply a permanent resolution.

Please contact our technical support team support@VPS.NET if you continue to experience any issues with your service.