Past Incidents

21st November 2021

No incidents reported

20th November 2021

No incidents reported

19th November 2021

Miami cloud MIA-A Cloud is unavailable

Affected Services: MIA-A cloud (Miami cloud)

Date: 19/11/2021

Starting Time: 4:30 pm MST

We are experiencing issues in Performive Datacentre location. Our engineers are working to resolve this as a matter of urgency.

UPDATE - 05:45 pm MST Technical teams is continuing to investigate the issue. Further updates will be provided as they become available.

Resolved A fix has been implemented and the MIA-A Cloud service has been restored. Apologies for any inconvenience.

18th November 2021

No incidents reported

17th November 2021

No incidents reported

16th November 2021

No incidents reported

15th November 2021

No incidents reported

14th November 2021

Cloud Servers Atlanta datacenter network connectivity issues

Title: Atlanta datacenter Network Connectivity Issue

Start Date: 15 Nov 2021

Start time: 03:29 GMT End time: 07:21 GMT

We experienced an incident at an ATL Data Center, whereby technical teams had to investigate an issue with power delivery. Subsequently a small number of VM's were offline for the period of time outlined above. Power has been restored and normal service has resumed. Apologies for any inconvenience.