Past Incidents

Start time: Thursday, Oct 6th, 9 p.m UTC, 2022 and Wednesday Oct 12th 9 p.m, 2022
End time: Friday, Oct 7th, 5-00 a.m UTC, 2022, and Oct 13th Thursday 5 a.m 2022
Duration: 8 hours
Event Type: Planned Maintenance - London-Q (LON-Q)
Planned start time: 21:00 UTC - 6/10/22, and 12/10/22
Expected end time: 5:00 UTC - 7/10/22, and 13/10/22

On the 6th of October, 2022 from 21:00 UTC until 5:00 Oct 7th and from Oct 12th 21-00 to Oct 13th 5-00 UTC, as part of the ongoing efforts on improving the quality of our user experience, hosting Infrastructure team will be upgrading backend virtualization software.

All customers are informed about this maintenance regarding interruption of their services.

As always, if you have any questions about this scheduled maintenance or anything else related to your account, please contact our support team at your earliest convenience. We are available 24 hours a day, 365 days a year to answer any questions you may have.

Start time: Tuesday, 13th September 2022

End time: Tuesday, 13th September 2022

Duration: 3 hours

Event Type: Scheduled Maintenance - London

Planned start time: 04:00 BST - 13/09/22

Expected end time: 07:00 BST- 13/09/22

On the 13th of September 2022 from 04:00 BST until 07:00 BST, as part of the ongoing efforts on improving the quality of our user experience, we will be undertaking routine upgrades to the latest stable release and security updates.

Several precautions are currently in place to ensure that the maintenance happens as seamlessly as possible. This work is not expected to be service-affecting.

As always, if you have any questions about this scheduled maintenance or anything else related to your account, please contact our support team at your earliest convenience. We are available 24 hours a day, 365 days a year to answer any questions you may have.